Terms and Conditions

These terms apply to the use of this website and to landscaping services supplied by Straight Landscaping Ltd (company number [PLACEHOLDER — TO BE CONFIRMED], registered address [PLACEHOLDER — TO BE CONFIRMED]).

Contact: +44 7376463172 (phone), straightlandscapinginfo@gmail.com (email). VAT number: [PLACEHOLDER — TO BE CONFIRMED].

Content on this website is provided for general information about our services. Images are illustrative of the type of work we carry out and do not form part of any contract.

You may not copy or reuse content from this site for commercial purposes without our written permission.

Quotes are based on the information supplied and on what is visible at the site visit. They set out the scope of works, materials and inclusions.

A quote is valid for the period stated on it. If it is accepted after that period, or if material prices change significantly, we may need to requote.

Unforeseen conditions found once work begins — such as buried concrete, services, made ground or unexpected drainage issues — may require a variation to the price or programme. We will inform you and agree any change before proceeding.

Work is scheduled once a quote is accepted and any deposit has been received. Start and completion dates are given in good faith and may be affected by weather, material availability or delays outside our control.

You agree to provide safe and reasonable access to the working area, and to inform us of any known underground services, boundaries in dispute, protected trees or restrictions affecting the property.

Payment terms, including any deposit and stage payments, are set out in your quote or order confirmation.

Invoices are payable within the period stated on the invoice. We may charge statutory interest on late payment in accordance with the Late Payment of Commercial Debts (Interest) Act 1998 where it applies.

Any change to the agreed scope will be confirmed in writing, including its effect on price and programme, before it is carried out.

Where you are a consumer and the contract was concluded away from our business premises, you have a statutory right to cancel within 14 days under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. If you ask us to begin work within that period, you may be required to pay for work carried out up to the point of cancellation.

Where materials have been ordered specifically for your project, cancellation may incur the cost of those materials.

Details of any guarantee applying to your work, including its length and what it covers, are set out in your quote and paperwork: [PLACEHOLDER — TO BE CONFIRMED].

Natural materials such as stone, timber and turf vary in colour and texture, and will weather over time. Living material such as turf and planting depends on aftercare, and guarantees do not cover failure caused by lack of watering, maintenance, or damage after handover.

Nothing in these terms limits your statutory rights under the Consumer Rights Act 2015.

We carry insurance appropriate to the work we undertake; details are available on request.

We do not exclude or limit liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be excluded by law. Subject to that, our liability is limited to the value of the contract.

If something is not right, contact us at [PLACEHOLDER — TO BE CONFIRMED] and we will respond and set out how we intend to resolve it.

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.